Never Miss a Lead: everything that's included
Every call, missed call, website visit and online lead gets a fast, helpful answer, day or night, so the job stays with you instead of the next company on the list.
For shops that know they're losing work to voicemail and slow replies.
AI receptionist
An AI phone agent that answers your business line in about two seconds, 24 hours a day. It asks the questions you'd ask, books the job into your calendar while the caller is on the line, and transfers the urgent ones to you with a short summary first. This is Tala, our own product, running in real businesses today.
How it works
- A call comes in to your number (or a new number we set up that forwards to you when you want it to).
- The agent answers in your business's name, asks what's going on, where, and how urgent.
- Routine jobs get booked into your calendar on the spot. Urgent calls are transferred to you, with a whisper summary before you pick up.
- Every call is logged: caller, reason, outcome and a full transcript you can search later.
- If a caller hangs up before the agent answers, they get a text back within a minute.
Anything unclear, upset, or outside what you've told it goes to a person. It also answers honestly if a caller asks whether they're talking to an AI.
What we need from you
- Your business hours, service area and the services you offer
- How you talk about pricing (what the agent may quote, what it must not)
- Which calls count as emergencies and who gets them
- The calendar you book into
What you'll see
Illustrations of the experience, not screenshots. Names, businesses and numbers are examples.
- Caller
- Linda M. · (480) 555-0142
- Reason
- AC not cooling, house at 88°
- Urgency
- Same day requested
- Outcome
- Booked: tomorrow 8:00–10:00 AM
- Transfer
- Not needed
Real screenshot: the feature set of Tala, our AI receptionist product (hiretala.ai).
Real screenshot: the roles one Tala agent can play (receptionist, scheduler, care coordinator, feedback gatherer, lead qualifier).
Missed-call text-back
When a call goes unanswered, the caller gets a text from your business within a minute. The agent keeps the conversation going, asks what they need, and offers a time, so the lead doesn't call the next company while you're on a ladder.
How it works
- A call rings out, goes to voicemail, or hits a busy line.
- Within a minute, the caller gets a text in your words: "Sorry we missed you, how can we help?"
- When they reply, the agent asks the few questions you'd ask and flags anything urgent to you immediately.
- If your calendar is connected, it offers open times and books the visit.
- You get a short summary on your phone; the full thread is saved.
Urgent replies alert you right away. Every text includes a way to opt out, and we register your number with the carriers so messages are delivered.
What we need from you
- Your phone setup, so we can confirm texting works with your number
- Your hours and service area
- The questions you ask every new caller
- Your calendar, if you want it to book
What you'll see
Illustrations of the experience, not screenshots. Names, businesses and numbers are examples.
Website chat and booking
A chat window on your website that answers visitors' questions from what you've told it, captures their details, and books the appointment, including at 10 p.m. when nobody is in the office.
How it works
- A small chat bubble sits on every page of your site.
- A visitor asks a question: do you serve their area, how soon, roughly what does it cost.
- The agent answers from your approved information and asks what the job is, the address and how urgent.
- It books into your calendar or sends you the lead immediately if it needs a person.
- Questions it can't answer are passed to you with the visitor's details, never guessed.
If your website is slow or outdated, we can fix it as part of setup, or rebuild it as a custom project.
What we need from you
- Access to add a small snippet to your website (or we add it for you)
- Your services, areas, hours and approved pricing language
- Your calendar, if you want it to book
What you'll see
Illustrations of the experience, not screenshots. Names, businesses and numbers are examples.
Instant lead reply
Leads from your website forms, Google Business Profile messages, Facebook, Angi and Thumbtack get a reply within a minute, before the homeowner has moved on to the next quote. The agent asks the qualifying questions and gets the visit booked.
How it works
- A new lead arrives from any connected source.
- Within a minute it gets a reply in your business's name, by text or in the platform's own messaging.
- The agent asks what the job is, where, and when, and answers the usual questions.
- It books the visit or hands the lead to you with everything it learned.
- Every lead, its source and what happened is logged in one place.
Some platforms limit automated replies; we confirm what's possible for each source during the audit rather than promise it.
What we need from you
- Logins or connections for the lead sources you use (we confirm which ones we can connect to in the audit)
- Your qualifying questions for each kind of job
- Your calendar
What you'll see
Illustrations of the experience, not screenshots. Names, businesses and numbers are examples.
You could buy the software. The hard part is running it.
Most of what's in this package exists as software you can subscribe to. Here's roughly what that costs, and what still lands on your desk.
Doing it yourself
- An AI receptionist app$50-$300/mo
- A website chat tool$30-$150/mo
- A texting and lead-reply platform$100-$300/mo
Plus the part nobody budgets for
- Registering your number with the carriers so texts deliver
- Writing every script and reply, then fixing the ones that confuse callers
- Connecting the calendar, the website and each lead source
- Reading the call and message logs to catch mistakes
Published 2026 list prices, rounded; they change often.
Never Miss a Lead with 1Modal
- Everything set up, connected and tested before a customer sees it
- Every message and rule written for your business, and approved by you
- A person reading the logs and fixing what drifts
- A monthly report with real numbers, and one improvement every month
Free audit, then live in about 1–3 weeks.
Free AI audit
30–45 minutes on where you lose calls, time and money. We agree on exactly what to set up first and confirm the price.
We build and connect
Everything is wired to your phone, calendar, CRM or invoicing tool. You approve every message and rule before a customer sees it.
We launch and run it
Live in about 1–3 weeks. Then we monitor, fix, improve and report, every month.
We run it. You run your business.
Every plan starts with a free AI audit. Pay-for-results plans available: a small monthly base plus a fee per booked job. How pay-for-results works → · Compare packages →
Questions people ask us
What exactly do I get for the money?
Four working services, set up and connected to your phone, website and calendar: the AI receptionist, missed-call text-back, website chat and booking, and instant replies to new leads. The monthly fee covers running all four, reviewing the logs, a monthly report and one improvement every month. Pricing is $750 a month plus a one-time $3,000 setup, which can be split across your first three months.
Do I have to take all four?
No. You can start with any single service, most often the AI receptionist or missed-call text-back, and add the rest later.
Does this replace my office staff?
It covers the calls and messages your team can't get to, especially after hours and when everyone is on a job. Anything unclear or sensitive is handed to a person.
Can I see it before I commit?
Yes. Call Tala's public demo line from hiretala.ai to hear the AI receptionist, and in the free audit we'll walk through how each service would work for your business.
Get your free AI audit.
Tell us about your business. In a 30–45 minute audit we'll show you where you're losing calls, time and money, and which AI agent would pay off first. No obligation.
- Email: ia@1modal.com
- Call or text: (480) 669-0480