Website chat and booking that turns visitors into booked jobs
People browse your website at 10 p.m. when nobody's there to answer. An AI chat answers their questions, captures their details and books the visit while they're still interested.
Your website gets visitors you never hear from
A homeowner finds your site, looks at your services, and has a question: do you service their area, how soon can you come, roughly what does it cost? If the only options are a phone number they can't call right now or a contact form they don't trust, many of them simply leave. You never know they were there.
An AI chat gives them an answer on the spot, in plain English, and turns the conversation into a booked appointment or, at the very least, a lead with a name and a number.
How it works
- A small chat window sits on your website, ready on every page.
- It answers questions from what you've told it: your services, the areas you cover, your hours, and how you talk about pricing.
- It asks what you'd ask: what's going on, the address, how urgent it is, and the best way to reach them.
- It books the visit into your calendar, or sends you the lead right away if it needs a person.
- Urgent requests get flagged to you immediately instead of waiting in an inbox.
What a conversation looks like
Visitor: "Do you install tankless water heaters in Gilbert?"
Chat: "Yes, we install tankless water heaters throughout Gilbert. Installation is quoted after a quick visit so we can check your gas line and venting. Would you like to book an estimate? We have openings Thursday morning."
That's an example; your chat uses your services, your areas and wording you approve.
What it won't do
- Make up answers. If a question is outside what you've told it, it takes the visitor's details and passes the question to you.
- Quote prices you haven't approved. It only shares the prices and ranges you give it.
- Pretend to be a person. If a visitor asks whether they're talking to an AI, it says yes.
Is your website holding you back?
Chat helps most when the website around it works. If your site is slow, hard to use on a phone, or out of date, we can fix it as part of setup, or rebuild it as a custom project, so new leads land somewhere that makes a good first impression.
Part of never missing a lead
Website chat works alongside the AI receptionist for phone calls and missed-call text-back for the calls you can't get to, so every way a customer reaches you gets a fast answer.
Website chat questions
Will it work on my current website?
Usually, yes. The chat is added with a small snippet that works on most websites. We confirm how it fits your site during the free audit.
Can it book appointments directly?
Yes, when your calendar is connected. Otherwise it captures the request and sends it to you right away.
What happens with questions it can't answer?
It takes the visitor's details and passes the question to you, instead of guessing.
Do you build websites too?
Yes. If your site needs work, we can fix it as part of setup or rebuild it as a custom project, quoted after your audit.
What does it cost?
The audit is free. It's part of our Never Miss a Lead package at $750 a month plus a one-time $3,000 setup, or on its own it's $300 a month plus a one-time $1,200 setup. Setup can be split across your first three months. You'll know the exact price before anything is built. See all packages.
Get your free AI audit.
Tell us about your business. In a 30–45 minute audit we'll show you where you're losing calls, time and money, and which AI agent would pay off first. No obligation.
- Email: ia@1modal.com
- Call or text: (480) 669-0480